EDC Warranty Program
We believe in our gear and stand behind it. Our Lifetime Warranty covers flaws in workmanship and materials (not including damage from chewing or dragging) that occur during normal use. If any rivet, buckle, D-ring attachment, O-ring attachment, bolt snap, lobster clasp or carabiner fails during normal use, send us a photo and we'll issue a replacement under our discretion.
To initiate the warranty process please contact us at firstname.lastname@example.org.
DO NOT DISCARD FLAWED OR BROKEN PRODUCTS, WE WILL NEED TO SEE THE PRODUCT TO DETERMINE IF IT IS ELIGIBLE FOR WARRANTY. WE WILL NOT REPLACE GEAR THAT HAS BEEN MISUSED.
Dogs will be dogs and accidents happen. No matter how sweet your dog may be there might come a day when your favorite collar and leash meet those pearly white k9 chompers.
Well, not anymore because we'll replace that chewed gear. When you purchase EDC by 410 Mavs you get the peace of mind you won't be spending a fortune to replace it if an accident happens.
How? Simply reach out to us via email (email@example.com) to begin the replacement process, send back your chewed gear and we'll give you 50% off your replacement of equal value. It's as easy as that.